Shipping policy

Order Processing:

  • All orders are processed within [1-3] business days. Orders are not shipped or delivered on weekends or holidays.
  • If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in the shipment of your order, we will contact you via email or phone.

Shipping Rates & Delivery Estimates:

  • Shipping charges for your order will be calculated and displayed at checkout.
  • Estimated delivery times:
    • Standard Shipping: [2-3] business days
    • Imports Shipping: 5-10 business days* *Delivery delays can occasionally occur.

Shipping Confirmation & Order Tracking:

  • You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.

Damages:

  • Please save all packaging materials and damaged goods before filing a claim.

Returns Policy:

  • Our Return & Refund Policy provides detailed information about options and procedures for returning your order.

Contact Us:

  • If you have any questions regarding our shipping policy, please contact us at:
    • Email: sales@inspectiontools.co.za